Ambeloui has not set custom terms. The defaults below apply.

Prices and orders

Prices shown include VAT where applicable. An order confirmation sent to your email constitutes acknowledgement of your order in terms of the Electronic Communications and Transactions Act (ECT Act).

Returns and cooling-off (ECT Act)

Under the ECT Act you have the right to cancel an online purchase within 7 days of receiving goods, without giving a reason. The seller must refund you within 30 days. Return shipping costs are your responsibility unless the goods are defective.

The 7-day right does not apply to: perishable goods (fresh food, flowers, etc.), custom-made or personalised items, digital goods once downloaded, or services already fully performed.

Consumer Protection Act

All goods sold through Winkl shops are subject to the Consumer Protection Act (CPA). Goods must be safe, of good quality, and match their description. You have an implied 6-month warranty on physical goods. If goods are defective, contact the seller directly — their contact details are shown in your order confirmation.

Payments

Card payments are processed by PayFast (Pty) Ltd. EFT payments go directly to the seller's bank account. Winkl does not hold or transfer customer funds.